User: I put in username where it says to put in username? Tech: That’s correct you put in your username. User: When I type in username, it’s still not allowing me to log in. Tech: Did you type in your username? User: Oh. Tech: 😰 Advertisements
You ever work one of those incidents that you know in the end the end user is going to be SOL, but you still have to go through the motions? I feel bad for the dude. He’s a nice guy, but your data is gone homie.
For Sierra he said Syria. Good grief.
Tech: Is the cable plugged in? User: This room is suppose to be networked. Tech: That’s not the question I asked. Please check the cable. If it is plugged in, there should be a green and orange light showing. User: The cable was not plugged in. Tech: -.-
Tech: Please highlight Office 2013 in the list of programs. User: Oh look at the proofing tools! Tech: SQUIRREL…. focus Sparky. Office 2013. Click on that.
Tech: When was the last time you rebooted? (Network drive connection issue) User: I logged in this morning. Tech: 😕 Tech: Reboot the computer.