Did I just ship a teammate over FU Falls. Sure did. Why? A little revenge and a little truth. When I finished my previous call with the customer, everything was resolved.
She was connected and things were running smooth. She then did something to foul that up. That’s a new issue. My name is Bennett and I ain’t in it. Handle the call dude. Enjoy. It’s a new issue caused by the user.
I overheard she locked her account.